Skip to content

FAQs

  1. What are your cheesecakes made of? Our cheesecakes are crafted with the finest ingredients, including premium cream cheese, farm-fresh eggs, and high-quality sugars and flavorings.

  2. Do your cheesecakes contain preservatives or artificial flavors? No, our cheesecakes are free from preservatives and artificial flavors, ensuring a pure and authentic taste.

  3. How should I store my Freezcake bags? Our cheesecakes are good for 24 months after production. Each bag is labeled with an expiration date.

  4. Are your products Kosher? Yes, we are certified with Kosher Dairy Miami, everything Cholov Stam. 

  5. Do you offer vegan or gluten-free options? At this time, we do not offer vegan or gluten-free cheesecakes. However, we are always exploring new recipes and may introduce these options in the future.

  6. How many pieces are in each bag? Since we make everything in small batches, size can vary slightly. Typically each bag will contain 15-20 pieces of cheesecake bites.

  7. What is your return policy? We are committed to your satisfaction. We can not provide refunds on opened products, but we would appreciate your feedback. 

  8. Can I request a specific delivery date? Yes, we accommodate specific delivery dates whenever possible. Please specify your preferred delivery date during the checkout process or contact our team to make arrangements.

  9. Do you offer gift wrapping or special messages? Yes, we can include personalized gift messages and wrap your cheesecake order for gifting purposes. Please provide details during checkout or contact our team for assistance.

  10. Do you have wholesale rates? Absolutely, we would love to be in further touch. Please reach out to our team for specialized pricing.

Feel free to contact us with any additional questions or inquiries. We're here to make your Freezcake experience extraordinary!